Frequently Asked Questions
Everything you need to know about shopping with Mysadaka.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Do you provide tracking information for shipments?
Yes, once your order has been dispatched, you will receive an automated email containing your tracking number and a link to monitor your package's progress.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Are the products on Mysadaka ethically sourced?
Quality and integrity are our priorities. We work closely with verified suppliers to ensure that all products meet our high standards for ethical manufacturing and sustainability.